Resource Library
Guides
Simple but expertly-informed step-by-step guides for common and confusing online troubles
Operating Systems and Security
Safeguard your precious data from external threats and internal malfunctions.

Backup and Recovery Guide for MacOS and Windows
Why Backup and Recovery is Important Backup and recovery are crucial for preserving important data and protecting against data loss due to: Having a backup…...

Guide to Utilizing VPN for Wi-Fi Security
Using public Wi-Fi networks can expose your personal and sensitive information to potential cyber threats. A Virtual Private Network (VPN) is an essential tool for

Mobile Phishing Recovery Guide
Mobile phishing attacks are a common tactic used by cybercriminals to trick individuals into revealing sensitive information or downloading malicious apps. If you have fallen…...
Malware
Malicious software (malware) is when a criminal puts software on one of your devices to steal information or cause damage to your device.

How to Recover From a Malicious Software (Malware) Infection
Malicious software (malware) can compromise your privacy, data, and the performance of your computer. Here is a general step-by-step process to help home users recover…...

Guide to Recovering from Malvertising (Malicious Advertising)
Malvertising, a combination of the words “malicious” and “advertising,” refers to the use of online advertisements to spread malware. If you suspect that your device…...

Guide to Emerging Trends in Ransomware Attacks
Ransomware attacks continue to evolve, posing a significant threat to individuals and organizations alike. Stay informed about emerging trends to enhance your cybersecurity defenses. Here
Unauthorized Access
Unauthorised access is when somebody accesses (hacks) one of your online accounts without your permission.

How to Recover From a Hacked Home WiFi
If you suspect that your home WiFi has been hacked, it is important to take immediate action to protect your privacy and secure your network.

How to Recover From a Hacked Social Media Account
To recover from a hacked social media account, follow these steps: 1. Reset Your Password – Change your password immediately. Use a strong, unique password.

How to Recover From a Hacked Online Bank Account
To recover a hacked online bank account, take these crucial steps: 1. Contact Your Bank Immediately – Inform your bank about the security breach as…...

How to Recover From a Hacked Online Shopping Account
A Comprehensive Guide to Recovering Your Hacked Online Shopping Account Immediate Action Account Review Customer Service Engagement Financial Monitoring Enhanced Security Practices Long-Term Vigilance Recovering

How to Recover From a Hacked Email Account
To recover from a hacked email account, follow these steps: 1. Change Your Password – Immediately change the password of your hacked email account. –…...
Online Abuse
Online abuse is any type of harmful or offensive behavior directed at someone online.

How to Handle Online Harassment and Bullying
Online harassment and bullying can have serious emotional and psychological effects. It’s important to handle such situations effectively to protect yourself and maintain a safe…...

How to Protect Yourself from Cyberstalking
Cyberstalking is a form of online harassment that can have serious consequences on your emotional and psychological well-being. It’s important to take proactive steps to